Code of Conduct


Section 1. General Regulations

1.1: Rights of Members

Every member of SWAT has a right to certain things to ensure the appropriate treatment of our staff team. These rights must never be infringed, and should they be infringed the offender should be reported to a member of the iC team, so they can be dealt with in an appropriate manner. The rights are as follows:

    1. The right to proper education. This includes training for each major new responsibility, which may be achieved by linear promotion or by additional responsibilities being issued. It is therefore the responsibility of each unit to ensure its staff are appropriately trained. Employees also have the right to ask any questions to improve their job performance or their understanding without being penalised for doing so.
    2. The right to equal treatment. No member should be discriminated against for any reason deemed to be unacceptable (see section 1.2 rule 2). There must also be no unfair treatment in disciplinary cases and any conflicts of interest should be avoided where possible.
    3. The right to leave SWAT in an honourable manner, meaning SWAT management should not interfere to prevent a transfer unless it is forbidden by terms of alliance. Members who have not been discharged have a right to return from the bottom, and some members may be eligible the veteran system (4iC+).
    4. The right to a Leave of Absence. Every staff member Security or above has the right to apply for a Leave of Absence with no necessary reason, to prevent them from losing their job. The SWAT management should refrain from asking for a reason unless deemed necessary due to excessive previous LOA applications.
    5. The right to free expression. Employees may express themselves how they wish provided it does not expressly contradict any section of the Code of Conduct (including the uniform policy), and employees may not be disciplined for valid criticism of the actions or behaviour of their superiors.

1.2: General Rules

    1. Staff must follow the Habbo Way at all times, both within SWAT HQ but also within the wider Habbo community.
    2. You must respect everybody within SWAT regardless of the differences you may hold. This includes but is not limited to the protected characteristics of age, disability, sex, gender reassignment, sexuality, race, religion, sexual orientation.
    3. You must not use profanities within HQ, alongside any language intended to insult a specific person or group of people. Note that abbreviations such as WTF are allowed.
    4. You must not spam or flood HQ with text.
    5. You must not self-promote, and must follow the rank issued to you provided this is done in a valid manner. Promoting yourself or rejecting a warning or strike will lead to further disciplinary action. If you feel your demotion was unfair, accept it and speak to an iC member of the agency.
    6. You must remain loyal to SWAT for as long as you work here. Should you wish to work at another agency, you must resign your employment at SWAT through resignation or transfer (if accepted by the other agency).
    7. You must not plot against SWAT for the duration of your employment here or thereafter.
    8. You must not sit on the floor in base, only Special Visitors are permitted to do so.
    9. The official language of SWAT is English, and whilst on duty at work stations English is the only language permitted. However, we recognise the global nature of the community at SWAT, and other languages are allowed when not working.
    10. Privileges are awarded based on hard work, and therefore you must not ask for promotions, pay beyond what you are entitled to, badge admin, room rights, or any other privileges which are based on the hard work of each individual.
    11. You must not use effects or similar within SWAT HQ, including in the lobby.
    12. You must not dance within SWAT HQ, including in the lobby.
    13. The use of coloured chat is reserved for iC staff. The only exception to this is when training and touring recruits for Trainers and above, for making announcements in HQ for staff permitted to do so, and for hosting events when permitted.
      • 4iC may use grey chat,
      • 3iC may use green chat,
      • 2iC may use pink chat 
      • 1iC may use light blue chat.
      • Red chat may be used on the speakers’ stand for 3iC+.
    14. When on duty you must not go AFK, no matter how short of a time for. If you must AFK, go to the designated seating area in base. Regularly send welcome messages to ensure that you don’t go idle.
    15. The use of all capitals is allowed, however excessive use or spamming is not permitted.
    16. You must follow orders and commands from those staff who rank higher than you. If you feel a staff member is abusing their power, please speak to an iC member.
    17. When in base, you must wear your division badge, and the motto you were most recently issued unless a Founder authorizes otherwise. If appropriate, uniform must also be worn.
      1. Special Visitors must wear their SV badge in base, although their motto and uniform are not important.
    18. You must not leave your SWAT badges. Doing so will be taken as a resignation.
    19. Follow the duties of your rank closely and do not abuse any powers or privileges you may hold.
      1. Only let the appropriate people into HQ via FTF.
      2. Security staff must process members appropriately and send them to the correct destination.
      3. Trainers must train recruits to the best of their ability and mark fairly.
      4. Detectives must not show bias when promoting.
      5. Staff permitted to discipline must do so fairly.
    20. You are not permitted to sell ranks unless you hold the appropriate badge and have been given the necessary permission.
    21. You must not be affiliated with any organisation which conflicts with SWAT on any account, including but not limited to mafias and other agencies.
    22. You must not scam, troll, raid, poach, or commit any other acts which may bring SWAT into disrepute.
    23. SWAT reserves the right to refuse to hire anybody should there be a risk that they will bring SWAT into disrepute, including inappropriate usernames such as those which imitate other people, those which are deemed inappropriate (including those of a sexual nature and those which discriminate against a stereotype or group), and those who associate with people who are believed to have trolled SWAT or other agencies in the past.
    24. In order to be promoted (either in general or instead of pay) or to collect pay, your online time must be visible and must show 15 minutes or more. If your online time isn’t visible or is less than 15 minutes, you won’t get promoted.
    25. If an individual is being promoted or held at ATT, their seat is deemed to be reserved for them, not open for somebody else. You must not steal somebody’s seat whilst they are at ATT.
    26. You must not interfere with anyone else’s station for any reason unless they ask you to or they are AFK and haven’t responded to a call to ATT.
    27. Members of SWAT are expected to be honest at all times, and provide any evidence they may hold in regards to a disciplinary procedure when asked. You must not tamper with evidence.
    28. All members in the Security division or higher must be registered for a Portal account. This process is covered in the training scheme.
    29. Trainers must train the entire script in full, even if the Recruit asks to just have the test.
    30. In addition to what is covered in this Code of Conduct, employees are expected to follow the appropriate regulations for any divisions they may be in and extra responsibilities which they hold, for example policies in relation to transferring.
    31. Employees must not disrupt the peace or do anything else which may be deemed to threaten the peace between SWAT and its allies.
    32. Employees should not ask for any personal information from another member of SWAT, as this conflicts with the Habbo Way, but also the expectation of reasonable privacy. The sole exceptions to this are Discord username and the necessary details when registering to the portal.
Every weekend (Saturday & Sunday) we will be allow the following for all members: No uniform however it has to be appropriate as per the CoC, coloured chat, dancing, sitting in base and effects, not including ghost effects.

1.3: Commands

    1. ATT or Attention: Stand behind your work station, wave and say “Yes Sir/Ma’am”, depending on the gender of the person calling. This will be called by a member of staff standing behind or near you. Remain standing until dismissed.
    2. AE or At Ease: You may return to what you were previously doing before you were called to Attention.
    3. FTF or Fill The Front: Fill the front desks and recruit new members as well as letting existing members in.
    4. FTB of Fill The Back: Fill the chairs and sofas that are placed separately to workstations, specifically designated for AFKing.
    5. BTB or Back To Base: Return to SWAT HQ as soon as possible, if not immediately.
    6. AOD or Attention On Deck: All members in the HQ must perform ATT to the commanding superior.
    7. CTH or Clear The Hallway: Clear the hallway that you’re in, and either fill a workstation or FTB.

Additional commands are listed under section 1.4 of this Code of Conduct.

1.4: Division Specific Regulations

Members of each division have extra responsibilities and regulations to follow in addition to the main body of the Code of Conduct. Each division’s specific responsibilities and regulations are listed below.

    1. Security
      1. Security members must follow an additional command:
        1. FTS or Fill The Security: Work in the security workstation and process members as appropriate.
      2. Part of the FTS station is knowing the appropriate commands which are to be said whilst in the chair in order to process individuals. These are:
        1. :gate – let people onto the rollers to process them. This must be said before any of the following commands.
        2. :base – let people who work here and are permitted by the portal into HQ in order to fulfill their duties, provided they have the correct badge, uniform and motto.
        3. :train – send recruits who have the correct badge, uniform and motto to the training workstation in order to be processed by Trainers.
        4. :lobby – send people who do not meet the requirements to be sent to base or training back to the lobby to be processed by FTF staff.
      3. Members may also permit veterans and special visitors to enter HQ, although this is not the preferred way of entering base.
      4. Security members and above must apply for a Leave of Absence if they are going to be away for 14 days or more. See section 3.1 for more information.
    2. Trainers
      1. Trainers must follow two additional commands:
        1. FTT or Fill The Training: Fill the training workstation in the HQ and let Recruits into the training room.
        2. FTTR or Fill The Training Room: Go to the training room via the lift in FTT and train recruits if needed.
      2. Trainers must copy and paste the training script line by line, without copying any red text.
      3. Trainers must appropriately log the Recruit(s) on the portal at the end of every training session with the appropriate result.
      4. Trainers and above must have a trainer/promotion tag between 1-4 characters (letters or numbers) which relates to their username. It must not be offensive.
    3. Detectives
      1. Detectives can, and should, promote members based on their hard work.
        1. Detectives must not promote above their promotion limit which can be found on the Rank List.
        2. Whilst not an official policy, it is good practice NOT to watch and wait for online time to hit. Do work or promote someone else and come back to that person later if they haven’t already been promoted.
      2. Detectives can discipline standard ranks who are breaking the Code of Conduct, as long as they have appropriate evidence and the approval of a Superintendent or above.
        1. Detectives don’t need permission to give warnings.

1.5: Uniform Policy

All staff members in either the standard rank, Security, or Trainer divisions have to wear one of the four uniforms found in the lobby of HQ, without any modification aside from jewelry, glasses etc. Once members reach the Detective division they may dress freely. All members of staff regardless of their rank alongside Special Visitors must follow the dress code regulations:

    1. Have a shirt and trousers/shorts on at all times. Don’t try to appear naked.
    2. Do not try to cover more than half of the face, either with a mask or with a beard and sunglasses. Any combination of items that cover more than half of the face are prohibited.
    3. Do not try to imitate any raiding groups, particularly the “pool’s closed” group.
    4. Do not deliberately use your style to cause upset, either by copying another person’s look exactly or near-exactly without explicit permission.

1.6: Pay

The pay requirements for each rank are as follows: 

    • Standard Ranks – FTF for one hour for 2 credits OR be promoted at least 4 times for 3 credits.
    • Security Ranks – FTF / FTS for 1 hour for 2 credits OR be promoted at least 4 times for 3 credits.
    • Training Ranks – FTF /FTT for 1 hour for 2 credits OR train a minimum of 2 members for 3 credits.
    • Detectives to Superintendents – FTF/FTT/FTS for 1 hour for 2 credits OR promote 3 members for 3 credits.
    • In Command Ranks+ – FTF/FTT/FTS for 1.5 hours for 2 credits OR promote 5 members for 3 credits.

Pay badge requests will close 15 minutes before Pay is due to commence.The pay times are: 12PM, 6PM, 12AM and 6AM EST

All requirements will reset every 6 hours.

If you miss any pay, you can collect it at the next pay time, provided you have met the requirements listed for your rank. After the last pay, all pay badges will be removed, even if members haven’t claimed pay.

You must be online 30 minutes prior to the paytime. Your online time displayed at the time of pay must be 30 minutes or more. In addition, you will have to stay in base 30 minutes after pay, or you will risk being paybanned for 24hrs.w

Section 2. Promotion and Discipline

2.1: Promotion Policy

Promotions are given in recognition of hard work, and are therefore not to be asked for. The following process must be followed when promoting:

    1. Check the eligibility of the individual to be promoted, meaning check their online time, their last promotion time, and that you are eligible to promote.
    2. Call them to Attention, explain the reasoning behind the promotion, and issue their new motto.
    3. Log the promotion in our portal.

There are rules and restrictions on promoting:

    1. You must not promote the same person twice in a row, regardless of how long it has been between promotions.
    2. The promotion must be logged in the portal as soon as is reasonably possible.
    3. Generally speaking, you should only promote people at stations. The exception to this is if it is an iC promotion.
    4. Do not rapidly promote, leaving other staff a lack of opportunity to promote.
    5. You must not promote beyond your promotion limit as stated on the rank list.
    6. Hovering: Do not stand behind or near a member waiting for their promotion time to be fulfilled. 
    7. You must wait 5 minutes between promoting people, this is to give other people a chance to promote.
    8. You must not FTB for the sole purpose of waiting for a member’s promotion/online time to hit. When FTB, you must not promote a member then return to FTB. 

2.2: Discipline Policy

Warnings, Strikes, demotions and removal of staff are different levels of infractions that can be given to members of staff that are not following the SWAT Code of Conduct. All infractions must be logged on the portal with valid evidence such as screenshots or two witnesses to support the claim. You can upload screenshots to the portal by saving the screenshot to your computer, uploading it to, then copying and pasting the link into the evidence section of the ‘add record’ tab on the infractions menu of the portal. Discipline should NOT be approved without sufficient evidence or witnesses.  The standard disciplinary policy is as follows:

    1. Up to two warnings. These should be used as an opportunity to explain where the employee is making a mistake or breaking the rules, and why they shouldn’t do it again. It is also advisable to let the employee know where they can find the Code of Conduct (
    2. Strike 1: The employee must add x1 to their motto. It should be made clear to the employee that this will be removed after some time, but their current behaviour, if continued, will lead to further disciplinary action. This is where the employee in question should seriously consider changing their behaviour, after it has been clearly and kindly explained to them why it is unacceptable. Staff should be told that, after Strike 1, the next stage of the process is a demotion.
    3. Strike 2: A demotion of one to two ranks, depending on the severity of the infraction, and x2 added to their motto. This should be used as a punishment and an incentive to do better, and the employee should not become unmotivated as a result of this. Explain where they’re going wrong, discipline, and move on to better behaviour after explaining that the next strike leads to their termination.
    4. Strike 3: If, after a demotion, unacceptable behaviour continues, the employee should be terminated, and must start their employment again as a Recruit.

SWAT reserves the right to refuse any members who have been terminated, from rejoining SWAT as a recruit.

Detectives can:

    • Warn, strike or demote ranks up to and including Head of Guards, without approval from a higher rank.
    • Fire up to and including Head of Guards, with the approval of Lieutenant or above.

Corporals can:

    • Warn, strike or demote ranks up to and including Head of Guards, without approval from a higher rank.
    • Fire up to and including Head of Guards, with the approval of Lieutenant or above.

Sergeants can: 

    • Warn, strike  or demote ranks up to and including Snr. Head Master, without approval from a higher rank.
    • Fire up to  and including Snr. Head Master, with the approval of Lieutenant or above.

Lieutenants can:

    • Warn, strike, demote or fire ranks up to and including Detective in Charge, without approval from a higher rank.

Captains can: 

    • Warn, strike, demote or fire ranks up to and including Sergeant in Charge, without approval from a higher rank.

Superintendents can:

    • Warn, strike, demote or fire ranks up to and including Lieutenant in Charge, without approval from a higher rank.

Trial iCs can:

    • Warn, strike, demote or fire ranks up to and including Captain in Charge, without approval from a higher rank.

Cabinet members (4iC) can :

    • Warn, strike, demote or fire ranks up to and including Captain in Charge, without approval from a higher rank.

Directorate (3iC) and OOA (2iC) members can:

    • Warn, strike, demote or fire ranks up to and including Superintendent in Charge, without approval from a higher rank.

Ownership (1iC) and Founder Reps (1iC) can:

    • Warn, strike, demote or fire ranks up to and including Superintendent in Charge, without approval from a higher rank.
    • Warn or strike Trial iC members without approval, however can only demote or fire Trial iC members with the approval of Foundation or Trial iC Committee.

Ownership will have regular meetings with the Foundation to discuss who should be in an iC rank.

Disciplinary action may be overruled by 1iC+ if it is found that there is insufficient evidence. Strikes can be removed after some time:

    • Strike 1 should be automatically removed after two weeks of good behaviour. Employees may remove this from their own motto without any approval two weeks from their last infraction.
    • Strike 2 should be automatically removed after one calendar month of good behaviour. Employees may remove this from their own motto without any approval one calendar month (the same date but the following month) after their last infraction.

Removal of strikes, before permitted, automatically leads to this employee being moved onto the next strike, including termination if strike 2 is removed prematurely. This system works on trust.

Section 3. Additional Policies

3.1: Leave of Absence

Staff members who are going to be inactive for an extended period of time should apply for a Leave of Absence in order to keep their current rank. Staff members who are Security and above may be absent from SWAT for up to 14 days without LOA, and Trial iC and above may only be absent for 7 days. If your leave extends this and you do not have a valid LOA, you will lose your badges and have to start from Recruit. . It is your responsibility to request a Leave of Absence on the portal, and this should be done in good time, preferably three days or more before your LOA is due to begin. Whilst on LOA, the following policy applies:

  1. You must have LOA in your motto.
  2. You must not work either in HQ or any units during your leave. You may however enter HQ.
  3. You must not collect any form of pay or promotion, unless it is an iC promotion from Foundation.
  4. You should inform the Director and Deputy Director of any units you are in of your LOA, so you can be exempted from tasks and targets and not be removed from the unit.
  5. Leave of Absences must have an end date and you must return by two days after this end date. Otherwise, you risk being removed. Exceptions can be made in the case of a sudden LOA request, where an unknown end date is feasible.

3.2: Veterans

Any staff member who is 4iC or above and has been with SWAT for four months is automatically eligible to become a Veteran. This system permits any eligible member of SWAT to request the Veteran badge when they decide to leave their employment, and this employee may return to SWAT at any time of their choosing in the first rank of the division they retired in. Example:

    1. If a Senior Directorate were to become a Veteran, they may become a Trial Directorate if available otherwise the highest available rank below this.

Veteran employees are eligible for the SV badge, free of charge. The Veteran system is subject to the following:

    1. Continued good behaviour towards SWAT and its allies.
    2. Not affiliating with any mafias or other organisations that would bring an individual or SWAT into disrepute.
    3. Staying a member of the Veteran badge.
    4. Not exploiting the system in any way, including repeatedly retiring and then coming back in quick succession without due cause.
    5. Following the relevant SV policy.
    6. Not working at any other agency.

3.3: SV and Donors

SV allows the holder to enter the main HQ. SV costs 50c. These benefits are also afforded free of charge to certain allies and to Veterans . The following policy applies:

    1. Special Visitors must wear their SV badge inside HQ at all times.
    2. SVs cannot fill any stations (aside from FTB).
    3. SV members are expected to adhere to the appropriate parts of the Code of Conduct, including no colour chat.
    4. People on National Punishment, BoS, etc. are not permitted to have the SV badge.
    5. SV holders should not affiliate with any organisation likely to harm SWAT, such as mafias.
Donors must follow the Code of Conduct at all times, where applicable. Donors are only permitted to break the Code of Conduct if their perks allow.

3.4: Alliance

If you are applying for an Alliance with Special Weapons & Tactics’, please do read through this list of requirements.
We do ask that you follow these requirements, because failing to do so results in a termination of the Alliance.

1. Alliances needs to have an ACTIVE agency.

2. Alliances needs to have 500+ members in Main Badge.

3. Alliances must assist SWAT in time of need.

4. Alliances can only ALLOWS 3iC+ and EA members to request and join SWATs SV Badge.

5. Alliances needs to have their own SV/VIP badges.

6. Alliances cannot hire any Habbo Users being punished by the National Punishment.

7. Alliances must NOT plan any raids, trolling, trashing etc. against SWAT.

If the agency fulfils the said requirements needed, please add Becca_4 on Habbo. These terms can be negotiated with your respective agency if required.

3.5: National Punishment

National Punishment is a system which SWAT shares with its allies and vice versa. Any user on the National Punishment list of either SWAT or its allies must not be hired by SWAT. Our NP list also prohibits our allies from hiring people. We may also have a Ban on Sight list at any given time, which is not shared with allies. Only 1iC+ have the authority to edit the National Punishment list. The National Punishment list can be found here